7 ph Privacy Policy – How Your Personal Data Is Handled

When you register an account on the 7 ph platform, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address as required under applicable Philippine regulations. We also collect payment-related information such as your preferred deposit and withdrawal method details, which are used solely for processing transactions on your account. During gameplay, our systems automatically record session data including login timestamps, device type, IP address, and game activity logs for security and fraud prevention purposes. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service quality. All information collected is limited to what is genuinely necessary for the operation of the platform and the protection of our players. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

The personal information you provide to 7 ph is used primarily to create and manage your player account, process deposits and withdrawals, and ensure that your experience on the platform is secure and personalised. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are essential to the operation of your account and cannot be opted out of. Your gameplay data helps us detect unusual activity, prevent fraud, and maintain the integrity of the platform for all registered Filipino players. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience, but this data cannot be used to identify any individual player. If you have opted in to receive promotional communications, we may use your email or mobile number to send you relevant offers — you can withdraw this consent at any time by contacting us. We do not use your personal data to make automated decisions that would significantly affect your account without human review. All data processing activities are carried out in accordance with the Philippine Data Privacy Act of 2012 and its implementing rules.

7 ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information — for example, in response to a valid court order, regulatory request, or law enforcement inquiry under Philippine law — we will comply with that obligation while taking reasonable steps to notify you where permitted. If 7 ph undergoes a business restructuring or acquisition, your personal data may be transferred as part of that process, and you will be notified of any material changes to how your data is handled as a result. We do not share your data with any advertising networks or social media platforms without your explicit consent. Any third-party provider we work with is required to maintain data protection standards consistent with our own privacy commitments. We regularly review our third-party relationships to ensure ongoing compliance with applicable data privacy requirements.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations and our internal compliance obligations. Account records, transaction histories, and identity verification documents are kept for the minimum period required by law, after which they are securely deleted or anonymised. 7 ph uses industry-standard security measures including encryption, secure server infrastructure, and access controls to protect your personal data from unauthorised access, disclosure, or loss. Our internal systems are regularly reviewed and updated to address emerging security risks and to maintain the highest practical level of data protection for our Filipino players. Access to personal data within our organisation is strictly limited to staff members who require it to perform their specific job functions, and all such staff are trained in data privacy obligations. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine regulatory authority within the timeframes required by law. You are also encouraged to protect your own account by using a strong, unique password and enabling any available account security features.

As a registered player and data subject under the Philippine Data Privacy Act, you have a number of important rights regarding your personal information held by 7 ph. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing, to withdraw consent for optional communications at any time, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. To exercise any of these rights, please contact us using the details provided in the footer of this page — we will respond to all verified requests within the timeframe required by applicable law. We may need to verify your identity before processing a data access or deletion request to ensure that your information is not disclosed to an unauthorised party. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

7 ph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer to players in the Philippines. When we make material changes, we will publish the updated policy on this page and, where appropriate, notify registered players through on-site notices or account communications. The date of the most recent update will always be clearly indicated at the top of this page so you can easily identify whether the policy has changed since your last visit. Continued use of the 7 ph platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any updated terms, you should stop using the platform and contact us to discuss your account options. We encourage you to review this page periodically to stay informed about how we protect your personal information. For any questions about this Privacy Policy, please visit our FAQ page or reach us through the contact details in the footer below.